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Responsible Gaming

Your Well-being is Our Priority

At cromafun, we believe gaming should be fun, entertaining, and safe. We are committed to promoting responsible gaming practices and providing tools to help you maintain control over your gaming activities. This page outlines our commitment and the resources available to support healthy gaming habits.

1. Understanding Responsible Gaming

Responsible gaming means playing for entertainment while staying in control of the time and money you spend. For most people, gaming is an enjoyable leisure activity. However, for some, it can become problematic.

Key Principles:

  • Gaming should be entertainment, not a way to make money
  • Only bet what you can afford to lose
  • Set time and spending limits before you play
  • Never chase losses or bet more to recover money
  • Take regular breaks during gaming sessions
  • Don't game when upset, stressed, or under the influence
  • Keep gaming in balance with other life activities

2. Self-Assessment Tools

Use these questions to assess your gaming habits. Answer honestly to understand if your gaming is healthy:

Do you spend more time or money gaming than you intended?

Have you borrowed money or sold possessions to fund your gaming?

Do you feel guilty or anxious about your gaming habits?

Has gaming caused problems in your relationships or work?

Do you try to win back losses by gaming more?

Do you hide or lie about how much you game?

Have you neglected family, friends, or responsibilities because of gaming?

If you answered "yes" to several of these questions, you may need to reassess your gaming habits. Consider using our self-exclusion tools or seeking professional help.

3. Platform Safety Features

cromafun provides multiple tools to help you maintain control:

Deposit Limits

Set daily, weekly, or monthly limits on how much CT you can deposit into your account.

Betting Limits

Control the maximum amount you can bet per game or per session.

Time Limits

Set session duration limits and receive notifications when time is up.

Reality Checks

Automated reminders showing how long you've been playing and total spend.

Self-Exclusion

Temporarily or permanently block access to your account (24 hours to 6 months).

Cool-Off Period

Take a break with a 24-72 hour temporary account suspension.

Note: Once set, limits cannot be increased immediately. Reductions take effect instantly, but increases require a 24-hour cooling period.

4. How to Set Limits

1

Access Your Account Settings

Navigate to your profile dashboard

2

Select "Responsible Gaming"

Find the Responsible Gaming section

3

Choose Your Limits

Set deposit, bet, time, or loss limits

4

Confirm and Save

Your limits take effect immediately

5. Warning Signs of Problem Gaming

Be aware of these behavioral indicators that may suggest gaming is becoming problematic:

Financial Signs:

  • Spending more than you can afford
  • Borrowing money for gaming
  • Selling possessions to fund play
  • Neglecting bills or debts

Emotional Signs:

  • Feeling anxious or irritable when not gaming
  • Guilt or shame about gaming habits
  • Using gaming to escape problems
  • Mood swings related to wins/losses

Behavioral Signs:

  • Gaming for longer than intended
  • Chasing losses repeatedly
  • Lying about gaming activities
  • Neglecting work or relationships

Social Signs:

  • Withdrawing from family and friends
  • Conflicts about gaming habits
  • Prioritizing gaming over social activities
  • Isolation and secrecy

6. Underage Gaming Prevention

cromafun is strictly for users aged 18 and above. We implement multiple safeguards:

  • Age verification during wallet connection
  • KYC verification for suspicious accounts
  • Automated monitoring for underage activity patterns
  • Immediate account suspension upon detection
  • Educational resources for parents

Parents: If you discover a minor has accessed cromafun, contact us immediately at safety@cromafun.io

7. Support Organizations

If you or someone you know needs help with problem gaming, these confidential resources are available:

🌍 International Resources

Gamblers Anonymous

Website: gamblersanonymous.org

BeGambleAware

Website: begambleaware.org

Helpline: 0808 8020 133 (UK)

🇺🇸 United States

National Council on Problem Gambling

Helpline: 1-800-522-4700

Website: ncpgambling.org

🇬🇧 United Kingdom

GamCare

Helpline: 0808 8020 133

Website: gamcare.org.uk

🇦🇺 Australia

Gambling Help Online

Helpline: 1800 858 858

Website: gamblinghelponline.org.au

🇨🇦 Canada

Problem Gambling Institute of Ontario

Helpline: 1-866-531-2600

Website: problemgambling.ca

8. Our Commitment

cromafun is committed to:

  • Providing accessible responsible gaming tools for all users
  • Training our support team to identify and assist at-risk players
  • Never marketing to vulnerable individuals or minors
  • Partnering with problem gaming organizations
  • Continuously improving our safety features
  • Respecting self-exclusion requests without exception
  • Making support resources prominently available

Need Help?

If you have concerns about your gaming or need assistance with our responsible gaming tools:

Responsible Gaming Team: safety@cromafun.io

24/7 Support: Available through live chat on the platform

Remember: Gaming should always be fun. If it's not, it's time to take a break.